What is the Total Mobility scheme?
The Total Mobility scheme is a national scheme which supports people who cannot use public transport to travel, all or some of the time.
In Auckland, those who are eligible get a subsidised rate on contracted taxis for door to door transport, and an accessible concession loaded on a Total Mobility AT HOP card used to pay for discounted travel on public transport.
Steps to get a Total Mobility Card.
Step 1 - Contact us and book to be assessed for a Total Mobility Card.
Step 2 - An Assessor will contact you within one working day to make an appointment at your home or at one of our Friendship Centres.
Step 3 - Once assessed the Assessor will take your photo and submit your application. You will be advised if you are eligible for a Total Mobility Card.
Contact Jo directly to book or call the office
Unsuccessful applicants
If your application has been unsuccessful you can appeal to Auckland Transport and a three person arbitration panel will review your application.
Please note that there is an assessment fee.
Total Mobility card renewal
There is no longer a two year renewal process for the Total Mobility Scheme in the Auckland region. Once you have been assessed you are eligible to use the Total Mobility Scheme for as long as you need to.
Your Total Mobility card is yours and will remain active unless your mobility circumstance changes.
If your Total Mobility card has an expiry date, it does not need replacing. New Total Mobility AT HOP cards are no longer issued with an expiry date.
For information phone the office 09 6315968
For information phone the office 09 6315968 email office@communicare.org.nz
In Auckland, those who are eligible get a subsidised rate on contracted taxis for door to door transport, and an accessible concession loaded on a Total Mobility AT HOP card used to pay for discounted travel on public transport.
Steps to get a Total Mobility Card.
Step 1 - Contact us and book to be assessed for a Total Mobility Card.
Step 2 - An Assessor will contact you within one working day to make an appointment at your home or at one of our Friendship Centres.
Step 3 - Once assessed the Assessor will take your photo and submit your application. You will be advised if you are eligible for a Total Mobility Card.
Contact Jo directly to book or call the office
Unsuccessful applicants
If your application has been unsuccessful you can appeal to Auckland Transport and a three person arbitration panel will review your application.
Please note that there is an assessment fee.
Total Mobility card renewal
There is no longer a two year renewal process for the Total Mobility Scheme in the Auckland region. Once you have been assessed you are eligible to use the Total Mobility Scheme for as long as you need to.
Your Total Mobility card is yours and will remain active unless your mobility circumstance changes.
If your Total Mobility card has an expiry date, it does not need replacing. New Total Mobility AT HOP cards are no longer issued with an expiry date.
For information phone the office 09 6315968
For information phone the office 09 6315968 email office@communicare.org.nz
Bank Details: ASB 12-3048-0279446-00
The Total Mobility scheme is a national scheme that supports people who cannot use public transport to travel, all or some of the time.
In Auckland, those who are eligible get a subsidised rate (a 50% discount, up to a maximum subsidy of $40 per trip) on contracted taxis for door to door transport, and an accessible concession loaded on a Total Mobility AT HOP card used to pay for discounted travel on public transport.
For information phone the office 09 6315968
Total Mobility Taxi Operators and Fares list.